If you need help, we have a list of frequently asked questions and answers. We strive to give you the best experience possible. Click a question below to view the answer.

When you call us we will ask you what accountancy service you require. We recommend you look through the services we offer on our website so you can get a feel for what we offer and how that links with your requirements. By calling us for a consultation there are no obligations attached whatsoever. We aim to provide a clear and transparent explanation of the services we can provide and, based on how much information you wish to share, if we are the right fit for your requirements

Yes. If you feel that you would like to progress the consultation further, we will come to your offices to discuss your needs and get a proper feel for your business. Usually this will involve looking at your books and records to understand your exact requirements and how we can help you.

This depends on both how much time you have left before filing, and how much needs to be done. There are obviously very busy periods in the year when filing accounts so the best course of action would be to call us and provide as much detail as you can. At this point we will be able to tell you the amount of time needed to spend on your accounts and if we can facilitate your request. Remember, there are no obligations when you call us for a consultation.

Preparation, Planning & Process! Planning is something we can't emphasise enough. Accounts have to be meticulous so the more time we have to plan and prepare your accounts, the smoother the process is when it comes to year end. As soon as you have identified your need for accountancy services, get in touch with us and while discussing your accounting needs, we can put in place a plan and timeline which can be suitably executed and delivered.

Probably one of the top questions you have for us! Fees are dependent upon the services you require, and these can be discussed in the initial consultation you have with us. We are upfront about our fees to help you make an informed decision about our services, and if they are for you.

We are based in Newmarket, near Cambridge. We have clients all over the United Kingdom and visit them on a regular basis so as you may expect, we are happy to travel!